AI-POWERED SCHEDULING
A unified billing ecosystem that eliminates payment anxiety
As the Lead UI/UX Designer at Bundul, I was tasked with transforming a utility-heavy billing tool into a lifestyle-centric platform. By bridging the gap between engineering and growth, I implemented usability changes that focused on financial empathy—specifically through the 'Split-Pay' feature and a consolidated dashboard—resulting in a 20% boost in retention and a significantly more engaged user base.
35% Reduction in Payment Stress: Engineered a unified billing interface that consolidated over 10+ subscription dates into a single payment flow
20% Increase in User Retention: Developed a flexible "Split-Pay" UX feature for balances exceeding £150, directly improving monthly stickiness.
300% Growth in Session Duration: Integrated content discovery tools that boosted average user engagement from 2 minutes to over 6 minutes.
Zero-Debt Design Handoff: Optimized high-fidelity workflows in Figma and Webflow to ensure a seamless transition from strategy to engineering
Role & Collaboration
I took end-to-end ownership of the design lifecycle, transforming the platform from a utility tool into a lifestyle hub by integrating content discovery tools. By bridging the gap between engineering and growth teams, I implemented usability changes that boosted average session duration from 2 to over 6 minutes. I utilized a "systems thinking" approach in Figma to ensure the unified billing interface remained scalable across mobile and web platforms while maintaining high-fidelity standards